Patient Schedule Coordinator

Western Pacific Psychological

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Benefits:

Patient Scheduling and Coordination

Must be able to speak Spanish fluently
Schedule initial evaluations, follow-up visits, psychological testing, and medication management appointments
Coordinate appointments in accordance with authorization status and treatment plans
Manage urgent referrals and priority cases based on claim requirements
Maintain accurate provider calendars across multiple clinicians and locations (in-person and telehealth)

Workers’ Compensation Authorization Workflow

Adjuster and Case Manager Communication

Serve as a scheduling liaison with claims adjusters, nurse case managers, and employer representatives
Confirm appointment approvals and provide scheduling updates
Respond to adjuster inquiries regarding availability and treatment status
Assist with rescheduling when claim conditions change

MPN Compliance Support

Intake and Documentation Coordination

Collect and confirm required referral documentation before appointments
Ensure intake packets are completed prior to evaluation
Enter accurate appointment details into EHR systems
Maintain compliance with HIPAA and workers’ compensation documentation standards

Attendance Monitoring and Reporting

Location	5900 Sepulveda Blvd Ste 370, CA
Job Type	Full-time