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Patient Scheduler (Bilingual Spanish)

Rezolut

Downey, CA

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JOB DETAILS
SKILLS
Calendar Management, Communication Skills, Customer Support/Service, Demographics, Detail Oriented, Employee Assistance Plan, Establish Priorities, High School Diploma, Insurance, Medical Diagnosis, Medical Imaging, Medical Office, Multilingual, PC (Personal Computer) Systems, Patient Care, Presentation/Verbal Skills, Request for Information (RFI), Schedule Development, Spanish Language, Team Player, Telephone Skills, Writing Skills
LOCATION
Downey, CA
POSTED
1 day ago
Rezolut Imaging is looking for a Patient Scheduler to join our team!

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.

Job Summary

The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information.

Our ideal teammate:
  • Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
  • Will work under general guidance with some expectation of autonomy.
  • Has excellent verbal and written communication skills and strong attention to detail.
  • Has the ability to prioritize tasks and to delegate them when appropriate.
  • Acts with integrity, professionalism, and confidentiality.
Essential Functions of a Patient Scheduler
  • Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
  • Provides the first available appointment by matching patient preferences with specific scheduling guidelines.
  • Collects and coordinates accurate basic registration, demographic, and insurance information.
  • Processes multi-channel messages related to patient and physician requests.
  • Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
  • Works as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.
Education and Experience
  • High School degree or equivalent
  • Minimum of 1 year of prior medical scheduling experience preferred.
  • High proficiency of PC systems, tools, and applications.
What We Offer
  • PTO for full-time employees
  • 6 Observed Holidays
  • Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
  • 401(k) Retirement plan
  • Employee Assistance Progra
  • Rezolut University, a career pathways program to help further your career

About the Company

R

Rezolut

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