Calendar Management, Call Center Operations, Call Center Staffing, Call Centers, Communication Skills, Customer Support/Service, Data Entry, English Language, Event Management, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Inside Sales, Leadership, Multilingual, Multitasking, Onboarding, Organizational Skills, Polish Language, Presentation/Verbal Skills, Process Development, Quality Metrics, Retirement Plan, Sales, Scripting (Scripting Languages), Spanish Language
HIRING EVENT – JULY 22 & JULY 23
Same-Day Interviews | Same-Day Offers | $20-$23/HR
USA Clinics Group is hiring 38 Patient Scheduling Coordinators at our Northbrook Contact Center. Selected candidates will participate in two 15-minute interviews with Recruiting and Contact Center Leadership and may receive a conditional job offer the same day. If hired, onboarding paperwork can be completed onsite to accelerate your start date.
Interview slots are limited. Apply today to reserve your interview time.
Hiring Event Details
USA Clinics Group – Northbrook Clinic
4141 Dundee Road
Northbrook, IL 60062
July 22, 2026
8:00 AM – 6:00 PM
July 23, 2026
8:00 AM – 6:00 PM
Interview slots are limited and must be reserved in advance.
What Makes This Event Different?
Qualified applicants selected through Workable will be invited to:
Meet directly with People Operations and Contact Center Leadership
Complete two consecutive 15-minute interviews
Receive a same-day hiring decision whenever possible
Complete onboarding paperwork onsite if an offer is accepted
This is a streamlined hiring process designed to help qualified candidates begin their careers quickly.
Compensation
- $20.00 - $23.00 per hour
- Full-time position
- Monday through Friday schedule
- Performance incentive opportunities available
About the Role
As a Patient Scheduling Coordinator, you will serve as the first point of contact for patients seeking treatment through USA Clinics Group. You will help patients navigate services, answer questions, schedule appointments, and support ongoing patient engagement efforts.
Responsibilities
- Handle inbound and outbound patient calls
- Schedule appointments accurately and efficiently
- Provide exceptional customer service
- Educate patients regarding services and appointment expectations
- Follow up with prospective and existing patients
- Navigate scheduling systems and patient databases
- Follow communication scripts and established workflows
- Assist in patient retention and engagement efforts
- Maintain professionalism in a fast-paced environment
Bilingual Candidates Strongly Encouraged
We are particularly interested in candidates fluent in:
- English / Spanish
- English / Polish
Additional multilingual candidates are welcome.
No Healthcare Experience Required
We provide comprehensive training covering:
Patient communication
- Scheduling systems
- HIPAA compliance
- Call handling techniques
- Quality standards
- Patient engagement strategies
- Internal workflows and procedures
Training is designed to help you build the skills needed for long-term success.
Requirements
Preferred Experience
- Call Center Experience
- Customer Service Experience
- Appointment Scheduling Experience
- Inside Sales Experience
- Retention Experience
- Patient Scheduling Experience
- Healthcare Experience (preferred but not required)
Skills
- Excellent verbal communication skills
- Strong computer and data entry skills
- Ability to multitask
- Strong organizational skills
- Professional and positive attitude
- Dependable attendance
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Retirement Plan
- Career Growth Opportunities
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