Patient Service Center Registration Rep

Pride Health is hiring a Patient Service Center Registration Rep  to support our client's healthcare facility in  Bellingham WA 98225

Interested? Apply Today! 
 
Job Details: 
Schedule:  8am-5pm but may change to a 6am start depending on the need
Location:  Bellingham WA 98225
Job Type:  local contract 
Contract Length: 3 Months + Extension 
Pay Range:  $18/hr to $21/hr
*Pay offered is based on experience, expertise, credentialing, and education.  
 

Job Summary

Responsible for front-office operations at Patient Service Centers (PSC), including customer service, patient registration, data entry, insurance billing and payments, issue resolution, and compliance with HIPAA regulations. May provide support at multiple locations.

Key Responsibilities

• Greet and assist patients in a courteous and professional manner.
• Assist patients with kiosk sign-in and verify information for accuracy.
• Contact clients to obtain required patient orders.
• Respond to patient and customer inquiries and complaints using established protocols.
• Perform clerical duties including filing, faxing, mail preparation, and data entry.
• Answer telephone calls professionally using established company protocols.
• Maintain compliance with departmental policies, procedures, and HIPAA requirements.
• Assist with insurance billing, payments, and related front-office processes.
• Maintain adequate supplies and assist with stocking as needed.
• Complete required training and assigned special projects.
• Follow attendance, safety, quality, and compliance guidelines.
• Perform other duties as required to meet customer and departmental needs.

Required Qualifications

• High School Diploma or equivalent.
• Minimum 1 year of customer service experience.

Preferred Qualifications

• Experience with keyboarding, data entry, and PC applications.
• Medical terminology knowledge is helpful but not required.
• Previous front-office, receptionist, clerical, or healthcare customer service experience is preferred.

Skills

• Strong verbal and written communication skills.
• Excellent organizational and interpersonal skills.
• Ability to manage multiple priorities in a high-volume environment.
• Ability to follow established procedures and exercise sound judgment.
• Flexible and available to work weekends, holidays, overtime, and varying schedules based on staffing needs.

Physical & Mental Requirements

• Prolonged standing and sitting.
• Walking, bending, kneeling, reaching, twisting, balancing, pushing, and pulling.
• Ability to lift up to 25 pounds and carry up to 15 pounds for several minutes at a time.
• Ability to communicate clearly and maintain constant visual attention to detail.

Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
 
Fair Chance Employment
Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
 
Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. 
 
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
 
Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.

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