Patient Service Rep - Family Medicine

With 118 beds and more than 400 physicians on its medical staff, Pali Momi Medical Center offers a full range of services for the communities of Central and West Oahu. The hospital has delivered many medical firsts for the community, including Central and West Oahu's only interventional cardiac catheterization unit to detect and treat heart disease, a fully integrated minimally invasive surgical suite, a comprehensive women's center, CT scan and MRI services, and the state's first retina center. Pali Momi is the only facility in Hawaii that uses a team triage approach in its emergency room, where patients are promptly evaluated by an emergency physician.

We are proud to offer family practice medicine at the majority of our satellite clinics, making services available for the entire family in each community. Our family physicians are devoted to providing personal, comprehensive and continuing care for people of all ages in the context of the family and the community. These warm professionals emphasize disease prevention and health promotion with a strong foundation in primary care ethics, and are often best qualified to serve as the patient's advocate in all health-related matters, including the appropriate use of consultants, health services and community resources.

As a Patient Service Representative, you will help to ensure that Straub patients and their families receive warm, friendly and considerate assistance at Straub. You will act as a liaison between patients and the professional staff in our Neurology department and assist with a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients' medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai'i's people.

Location: Pali Momi Outpatient Center

Work Schedule: Rotating - 8 Hours

Work Type: Per Diem

FTE: 0.475000

Bargaining Unit: Non-Bargaining

Exempt: No

Req ID 32131

Pay Range: 24.83 - 26.14 USD per hour

Category: Administrative

Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.

Preferred Qualifications: Basic medical terminology. Experience with EPIC.

EOE/AA/Disabled/Vets

Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.