Patient Service Representative - Audiology

Jefferson City Medical Group

Columbia, MO

JOB DETAILS
SKILLS
Administrative Skills, Audiology, Billing, Co-Payments, Communication Skills, Computer Skills, Customer Support/Service, Fast Food, Health Insurance, Healthcare, High School Diploma, Infection Control, Insurance, Medical Office Administration, Medical Records, Office Equipment, Patient Assessment, Patient Care, Quality Management, Telephone Skills, Time Management
LOCATION
Columbia, MO
POSTED
2 days ago
Job Title

Job Specific Competencies:

  • Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
  • Maintains patient demographics and insurance records.
  • Demonstrates knowledge of basic insurance and billing procedures.
  • Performs routine duties associated with patient scheduling, payments and co-payments.
  • Performs secretarial duties in a timely and efficient manner.
  • Ensures customer friendly telephone communication.
  • Provides appropriate safety and infection control measures.

JCMG Core Competencies:

  • Strives for continuous quality improvement.
  • Participates in educational experiences designed to maintain and/or improve professional competence.
  • Maintains high work ethic standards.
  • Provides quality customer service to staff, patients and visitors at all times.

Minimum Qualifications:

  • Education: High school diploma or GED
  • Experience: Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
  • Experience with office equipment

Certification/License:

  • N/A

Knowledge/Skills/Abilities:

  • Articulate
  • Computer skills required
  • Good telephone communication skills

Work Environment:

Works in heated and air-conditioned area consistent with a normal office environment.

Benefits:

  • Health insurance & employer paid short- and long-term disability
  • Generous PTO policy, beginning at 148-hours annually
  • 56 hours paid Holiday Leave
  • Employer Retirement Plan (401K) with employer match
  • Tuition reimbursement and other professional advancements, including a Medical Assistant training program

About the Company

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Jefferson City Medical Group