Patient Service Representative

St. Charles Health System

Bend, OR

JOB DETAILS
SALARY
$20.88–$27.14 Per Hour
SKILLS
Administrative Skills, Communication Skills, Customer Support/Service, Document Management, Healthcare, High School Diploma, Medical Terminology, Organizational Skills, Patient Care, Physical Demands, Records Management
LOCATION
Bend, OR
POSTED
1 day ago

Full-time, days with a pay range of $20.88 - $27.14.

Job Title: Patient Service Representative in Patient Access Services.

Reports to Ambulatory Access Director or Delegate.

Summary: Acts as a liaison between patients and clinical staff, handling clerical tasks such as scheduling, registration, insurance verification, payments, and document management.

Essential duties include scheduling, verifying eligibility, obtaining authorizations, processing payments, managing records, supporting outreach, and providing excellent customer service.

Qualifications: High school diploma or GED required; healthcare clerical experience and basic medical terminology preferred. Strong communication, organizational, and critical thinking skills are essential.

Physical requirements include frequent sitting, standing, walking, and light lifting. Must be able to wear PPE and adapt to various locations.

Schedule: Monday-Friday, 40 hours/week, first shift. No supervisory responsibilities.

About the Company

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St. Charles Health System