Patient Service Representative- Cardiology (Santa Monica)

Patient Service Representative- Cardiology (Santa Monica) - - 32158 - UCLA Health

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Patient Service Representative- Cardiology (Santa Monica)

General Information

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Work Location: Santa Monica, CA, USA

Onsite or Remote

Fully On-Site

Work Schedule

Mon-Fri 8:00-5:00pm

Posted Date

07/28/2026

Employment Type

2 - Staff: Career

Duration

Indefinite

Job #

32072

Primary Duties and Responsibilities

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In this role, you will be providing direct support to the physicians and patients for assigned Cardiology physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.

Job Qualifications

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• Ability to work independently to follow through on assignments and projects without supervision.
• Skill in analyzing information, problems, situations, and procedures.
• Skill in working as a team member and collaborating with colleagues.
• Ability to interact effectively and appropriately with all levels of professionals and with staff within the organization.
• Ability to draft original business correspondence and edit materials using correct grammar, punctuation, spelling, and format.
• Excellent oral and verbal communication skills.
• Typing/word processing skills to prepare letters, memos, forms, and reports with speed and accuracy.
• Skill in using a variety of Microsoft programs (e.g., Word, Excel).
• Ability to schedule patient appointments accurately and complete pre-test processing.
• Ability to perform clerical functions for scheduling, triaging, reporting, and billing.
• Skills in using computer for email, scheduling, transcription, and registration.
• Ability to operate all unit equipment (fax, copier, etc.).
• Ability to instruct and train administrative personnel in job duties.

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

Current/former UC employees are subject to a personnel file review.

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