Dental Associates of Northern Virginia is looking for a Patient Service Representative in Falls Church, VA to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.Full-time Hours: Monday – Friday 8am – 5pmPosition OverviewThis position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and a desire to get started in the dental field. The person will support all the staff members and patients in the office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient's treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.What we offerHealth, dental, and vision insurance (individual and family coverage)Life insurance and disability benefits401(k) planTeam-oriented work environment with access to modern dental technologyHow to ApplyIf you are a dedicated Patient Service Representative looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.ResponsibilitiesCustomer Service; acknowledge, smile and greet patients upon arrival/dismissalRespond to patient questions and/or concerns according to DCA PoliciesAnswering TelephonesScheduling AppointmentsMaintaining Appointment BookConfirming AppointmentsFollow up on no shows/cancellation of AppointmentsRegister Patients on sign-in sheetPost charges and payments to patient accountsChecking voicemail on a daily basisMaintain a clean and friendly waiting area for patientsQualificationsExperience working in a dental, medical, or other health-care office, preferredKnowledge of insurance plans (HMO/PPO), is a plusExperience answering telephoneMust have exceptional customer service skillsLegal DisclaimerWe comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.#J-18808-Ljbffr