Granger Medical Clinic has an immediate opening for a full-time Patient Services Representative Float. This position will provide coverage at various Granger Medical Clinic locations throughout the Salt Lake Valley, based on clinic needs. Mileage reimbursement is provided. The employee's home clinic will be the West Valley/Fairbourne location.Overview:The ideal candidate is confident, self-motivated, compassionate, and dedicated to providing exceptional patient care and service. Patient Services Representatives play an important role in creating a positive experience for every patient and work closely with physicians, clinical teams, and support staff.As the first point of contact for many of our patients, this role requires excellent communication, professionalism, organization, and customer service skills. Candidates must have at least one year of office reception experience; medical office experience is preferred.Schedule: Full-time, 40 hours per weekKnowledge, Skills, and Abilities:Excellent customer service, communication, multitasking, and organizational skillsStrong typing and keyboarding skillsAbility to work effectively as part of a team and enjoy working with peopleAbility to read, understand, and communicate effectively in EnglishAdditional language skills are a plus; Spanish is preferredEssential Functions and Duties:Greet patients in a courteous, professional, and welcoming mannerAnswer telephone calls promptly and professionallySchedule patient appointments according to established proceduresCommunicate professionally, both verbally and in writing, with physicians, clinic staff, and patients regarding appointment scheduling and other patient needsAccurately collect and record demographic information necessary to contact patients and process insurance billing for services providedPerform other duties as assignedEducation and Experience:High school diploma or equivalent requiredMinimum of one year of office reception experience requiredMedical office experience preferredCustomer service experience preferredPhysical Requirements and Working Conditions:Primarily sedentary work, including occasional lifting of up to 10 poundsRepetitive motion associated with operating a computer and other office equipmentWork is performed indoors in a climate-controlled environmentGranger Medical Clinic offers competitive wages and excellent benefits. Benefits include:VisionDentalMedicalSick Leave Paid Time Off Life InsurancePaid Maternity Leave Tuition ReimbursementShort- and Long-Term Disability Employee Assistance Program (EAP)Health Savings and Flexible Spending Accounts401(k) with a Company Match, Profit Share, and Safe Harbor ContributionsThe salary range listed is the base salary range offered for this position. Actual salaries may vary depending on factors including but not limited to work experience, education, and/or skill level.Granger Medical Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Granger Medical Clinic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information and testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.
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