Job Description
Job Description
A busy outpatient behavioral health clinic is seeking a Patient Administrator to join its front office team in Freeport, NY. The clinic serves approximately 75 to 100 patients daily, including children, Spanish-speaking individuals, and patients receiving treatment for mental health and substance use disorders. This role is ideal for someone who is compassionate, organized, and comfortable working in a fast-paced healthcare environment.
\nSchedule: While the primary schedule is Monday through Friday from 9:00 AM to 5:00 PM, the clinic is seeking candidates who can provide flexibility to support operational needs. Candidates who are available to occasionally work the following shifts will be strongly preferred:
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- 1:00 PM to 9:00 PM weekday shifts (about twice a week)
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- 9:00 AM to 5:00 PM Saturday shifts
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Key Responsibilities:
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- Greet and check in patients in a professional and welcoming manner
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- Schedule, reschedule, and confirm patient appointments
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- Utilize EPIC EMR to manage patient information and appointments
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- Verify insurance eligibility and benefits
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- Collect patient co-pays and process payments
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- Maintain accurate patient records and demographic information
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- Answer phones and assist with general front desk inquiries
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- Support daily office operations and administrative tasks as needed
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Qualifications:
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- Bilingual Spanish Required
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- Previous experience in a medical receptionist, patient administrator, or healthcare front desk role preferred
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- Experience with EPIC EMR or similar electronic medical record systems preferred
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- Ability to multitask and remain organized in a high-volume environment
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- Comfortable interacting with diverse patient populations, including individuals facing mental health and substance use challenges
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Work Environment:
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- Fast-paced outpatient healthcare setting
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- High-volume patient traffic throughout the day
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Numbers & Facts
| Location | Freeport, NY |
| Industry | Staffing/Employment Agencies |
| Company Size | 10 to 19 employees |
| Year Founded | 2017 |
| Website | http://www.whitecapsearch.com |
About Company
At WhiteCap Search we are breaking away from the traditional approach of agency recruiting to enhance the experience of the job search process. From companies looking to hire top talent, to job seekers looking for the best next step in their careers, WhiteCap Search is focused on finding the optimal fit for all parties involved.
Founded by a diverse team of recruiting experts, we have developed a strong foundational knowledge of each industry for which we recruit. We believe in combining best in class technology with rigid ethical standards to create a positive and tailored approach for each employer and job seeker.
The WhiteCap Search team is uniquely positioned to handle both permanent and temporary searches for a wide variety of job functions across all industries. We optimize our extensive network and cutting-edge technology to deliver results successfully and seamlessly. Utilizing our strong foundational knowledge of each industry for which we recruit, we engage our clients as partners by creating a customized plan for every search. We source job seekers proactively so that employers have unparalleled access to both active and passive job seekers. Our rigorous and consistent screening processes enable us to present top, qualified talent to our clients quickly, making the recruitment process as efficient as possible. Our temporary and consulting services provide employers and job seekers with flexibility. Whether it’s providing support during particularly busy times of the year, covering for an employee during a leave of absence or assisting with special projects, we can handle any of our clients’ temporary staffing needs. Additionally, our temporary-to-permanent staffing solutions provide both the job seeker and employer with the ability to evaluate whether they are the right fit for each other before making a long-term commitment.
Skills
- Administrative Skillsunmatched
- Behavioral Healthunmatched
- Co-Paymentsunmatched
- Demographicsunmatched
- Electronic Medical Recordsunmatched
- Epic Systemsunmatched
- Healthcareunmatched
- Healthcare Administrationunmatched
- Medical Office Administrationunmatched
- Medical Record Systemunmatched
- Medical Recordsunmatched
- Multitaskingunmatched
- Operational Supportunmatched
- Organizational Skillsunmatched
- Outpatient Careunmatched
- Patient Assessmentunmatched
- Patient Careunmatched
- Psychiatry and Mental Healthunmatched
- Record Keepingunmatched
- Spanish Languageunmatched
- Telephone Skillsunmatched
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