Columbus Arthritis Center is one of the largest rheumatology practices in Ohio, committed to delivering exceptional, compassionate care in a respectful and welcoming environment. We believe our people are the foundation of our success and are dedicated to supporting employee growth, engagement, and teamwork. We are currently seeking a full-time Medical Receptionist to join our Patient Services Team at our Dublin Road location near Grandview. This is a Monday - Thursday, 8:00 AM - 6: 00 PM position. It is often the first point of contact for our patients and plays a vital role in creating a positive patient experience. What You’ll Do - Greet and assist patients and visitors in a courteous, professional, and compassionate manner
- Schedule and reschedule patient appointments accurately using the NextGen system
- Facilitate patient flow by notifying clinical staff of patient arrivals
- Verify patient demographics, registration forms, and insurance information
- Collect patient payments, post transactions, and balance the cash drawer daily
- Respond to patient questions and concerns with empathy and professionalism
- Maintain patient privacy and confidentiality in compliance with HIPAA
- Open and close the office and assist with front-desk operations as needed
- Communicate effectively with providers and staff to ensure coordinated care
What We’re Looking For - Strong attendance, punctuality, and reliability
- Excellent customer service and communication skills
- Professional demeanor with a positive, patient-centered attitude
- Ability to multitask and remain calm in a fast-paced environment
- Strong attention to detail and accuracy
- Comfort using computers and electronic health records
- Ability to lift up to 25 lbs and alternate between sitting and standing throughout the day
Work Environment - Primarily front-desk and computer-based work
- Extended periods of sitting or standing
- Collaborative outpatient clinical setting
- Why Join Columbus Arthritis Center
- Stable, weekday schedule — no evenings or weekends
- Supportive team environment
- Opportunity to grow within a large, well-established specialty practice
- Be part of a mission-driven organization focused on compassionate care
Other Duties This job description is not all-inclusive regarding the activities, tasks, duties, or responsibilities that are required of the associate in this job. Tasks, duties, and responsibilities may change at any time, with or without notice.
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