Patient Service Representative III

University of California

Riverside, CA

JOB DETAILS
SKILLS
Administrative Skills, Customer Support/Service, Detail Oriented, Family Educational Rights and Privacy Act (FERPA), HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Maintain Compliance, Multitasking, Patient Care, Psychology, Regulations, Student Services
LOCATION
Riverside, CA
POSTED
2 days ago

The Patient Service Representative III provides essential administrative support within Student Health Services, focusing on coordinating UC SHIP benefits, referrals, and insurance waivers.


Key responsibilities include front desk operations, scheduling, student outreach, and ensuring compliance with HIPAA and FERPA regulations. The role requires excellent customer service, attention to detail, and multitasking in a fast-paced healthcare setting.


Additional backup support may be provided to Counseling and Psychological Services and Student Well-being teams. The position supports fostering an inclusive environment that promotes student safety, well-being, and academic success.


Located on a diverse, research-focused campus in Southern California, the university emphasizes innovation, social mobility, and community engagement, offering a dynamic environment for staff growth and student success.

About the Company

U

University of California