Position Summary
Conducts interviews to accurately identify patients and document current demographic and financial information. Starts the process to get the bill paid, while delivering exceptional customer service. Primary Position Responsibilities
• Interviews patients and/or their representative • Obtains and documents patients current demographic and financial information • Verifies patients insurance eligibility and coverage • Obtains signatures and completes all required and necessary forms and consents • Collects point of service collections, copays, deductibles, coinsurance, and verifies eligibility with multiple insurance company websites • Refers patients with financial needs to financial counselors with hospital assistance department
Qualifications
Minimum Education: Required: High School Diploma or Equivalent Preferred: Minimum Years of Experience (Amount, Type, and Variation): Required: Preferred:
Minimum Years of Experience (Amount, Type, and Variation): Required: Preferred: One year of medical office or customer service experience
License, Registry, or Certification: Required: Preferred:
Knowledge, Skills, and/or Abilities: Required: PC Skills, Excellent Customer service skills, Detailed oriented, Multi-tasking skills Preferred: Medical terminology, Insurance knowledge, Medical Front Office experience
Hunterdon Health is committed to providing a competitive benefit package to our employees. Benefit offerings vary based on status and may include but not be limited to:
• Medical • Dental • Vision • Family forming • Paid time off • Tuition reimbursement • Retirement savings
The hiring range listed is the potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining an applicants hourly rate and/or base salary, several factors may be considered as applicable (e.g., years of relevant experience, education, internal equity, and specialty).