The Patient Service Representative provides front office support, ensuring excellent customer service and efficient operation of daily tasks.
They greet and register patients, schedule appointments in EMR, handle communications, collect payments, and document patient encounters.
Responsibilities include managing referrals, sending medical records, responding to patient inquiries, and maintaining a neat workstation.
Qualifications include a high school diploma, prior medical office experience, knowledge of medical terminology, EMR proficiency, and strong communication skills.
Works in a medical office setting, requiring physical ability to work 40 hours, sit, lift up to 20 pounds, and use hands for typing and filing.
Equal employment opportunity policies are observed.