Calendar Management, Communication Skills, Computer Skills, Computer Systems, Customer Support/Service, Demographics, Detail Oriented, Electronic Medical Records, Establish Priorities, Healthcare Customer Service, High School Diploma, Interpersonal Skills, Medical Office, Medical Records, Multitasking, Orthopedics, Patient Care, Record Keeping, Telephone Skills
Patient Service Representative - Registration
We are seeking a compassionate and dedicated individual to join our team as a Patient Service Representative - Registration at the Orthopedic Institute in Sioux Falls, SD. In this role, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth registration process.
Responsibilities:
- Greet patients and visitors in a friendly and welcoming manner
- Collect and verify patient demographic and insurance information
- Schedule appointments and coordinate patient referrals
- Answer phones and respond to patient inquiries
- Assist with insurance verification and authorization processes
- Maintain patient records and ensure confidentiality
- Collaborate with clinical staff to ensure patient needs are met
Qualifications:
- High school diploma or equivalent
- Prior experience in a medical office or customer service role preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency with computer systems and electronic medical records
- Attention to detail and accuracy
About Us:
The Orthopedic Institute is a premier provider of orthopedic care in Sioux Falls, SD. Our team of board-certified physicians and experienced staff are dedicated to providing high-quality, compassionate care to patients of all ages. With state-of-the-art facilities and a commitment to excellence, we strive to help our patients achieve their best possible outcomes. Learn more about us at here.
#hc232323