Join a compassionate healthcare team as a Patient Service Representative in Springfield - Whiteside. This full-time, Monday-Friday daytime role involves greeting and scheduling patients, performing clerical duties, managing insurance and patient information, and supporting physicians and staff. Responsibilities include answering calls, setting appointments, revising schedules, processing patient data, establishing payment plans, and addressing insurance and referral questions.
Qualifications include a high school diploma or equivalent, with preferred one year of medical office experience. New hires must attend Clinic Core Front Desk Training.
Benefits feature medical, dental, vision coverage, paid time off, tuition support, and retirement plans for eligible team members. Join a collaborative team where your skills and compassion help shape the future of healthcare and grow with us.
Mercy Health is part of Bon Secours Mercy Health (BSMHealth.org,) one of the top 20 health systems in the United States and part of the top performing quartile of Catholic health systems for lowest cost per case for patient care. Mercy Health is the largest health system in Ohio and among the top five employers in the state, with more than 33,500 employees serving communities throughout Ohio and in Kentucky. Mercy Health provided care for patients more than 6.8 million times in 2017. The system includes assets of $6.8 billion and nearly 500 care facilities including 23 hospitals and 26 post-acute care facilities including senior living communities, hospice programs and home health agencies. Its clinically integrated network of more than 2,700 health care providers coordinates more effective and efficient care for more than 350,000 patients, saving money for taxpayers through the Medicare Shared Savings Program. As part of Bon Secours Mercy Health, the ministry provides nearly $2 million per day in community benefit.