Patient Service Specialist - Seven Hills

People. Passion. Purpose.

At P3 Health Partners, our promise is to guide our communities to better health, unburden clinicians, align incentives and engage patients.

We are a physician-led organization relentless in our mission to overcome all obstacles by positively disrupting the business of health care, transforming it from sickness care into wellness guidance.

We are looking for a Patient Services Specialist. If you are passionate about your work; eager to have fun; and motivated to be part of a fast-growing organization in Henderson, NV then you should consider joining our team.

Patient Service Specialist

Work schedule: Onsite Monday-Friday 8am-5pm

Overall Purpose

The Patient Service Specialist is responsible for corresponding with patients, maintaining the organization of our office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families. We are seeking a friendly, compassionate, and organized medical receptionist to join our growing healthcare team. In this role, you will work at the front desk of our medical office and provide assistance to our patients and other visitors.

Essential Functions

• Greet and check in patients in a friendly and professional manner
• Verify patient demographics and insurance information
• Schedule appointments and follow-ups, manage cancellations and reschedules
• Answer multi-line phone system and handle patient inquiries or direct them appropriately
• Assist with administrative tasks such as scanning, faxing, and managing medical records
• Ensure waiting area is tidy and welcoming
• Support back office staff and providers as needed
• Work independently in various clinic environments with minimal supervision
• Maintain confidentiality and compliance with HIPAA regulations
• Contribute to clinic workflow efficiency and positive patient experience

Knowledge, Skills and Abilities

• Friendly and compassionate disposition
• Excellent communication and problem-solving skills
• Excellent organizational and time management skills
• Ability to handle a fast-paced environment and prioritize tasks based on importance
• Strong interpersonal communication skills
• Ability to work independently or as part of a team
• Dedication to maintaining confidentiality of all patient records
• Knowledge of medical terminology a plus

Experience

• 1+ years' experience in healthcare related field
• Familiarity with Athena or Cerner a plus

Education

• High school diploma/GED required

Travel

• Occasional travel may be required to cover at other P3 offices or clinics as directed by management

Pay Range: $18.00-23.00/hr depending on experience