Patient Service Tech Specialist

Beacon Health System

Kalamazoo, MI

JOB DETAILS
SKILLS
Basic Cardiac Life Support (BCLS), Billing, CPR Certification, Communication Skills, Customer Support/Service, Data Collection, Data Entry, Depth Perception, Disease, Driver's License, Ergonomics, High School Diploma, Maintenance Services, Operating Systems, Organizational Skills, PC (Personal Computer) Systems, Patient Care, Performance Management, Physical Demands, Presentation/Verbal Skills, Regulatory Requirements, Risk, Safety Compliance, Safety Process, Sample/Specimen Processing, Specimen Collection, Staff Training, Telephone Skills, Time Management
LOCATION
Kalamazoo, MI
POSTED
30+ days ago

Full time. 40 hours a week. 3 am start time. Can work 8 or 10 hour shifts.Weekends and holidays per unit rotation.Perform a variety of specimen collection techniques from patients. Additional duties specific to a location may include reception data entry collection of billing information specimen processing and client and customer service duties.MISSION VALUES and SERVICE GOALSMISSIONWe deliver outstanding care inspire health and connect with heart.VALUESTrust. Respect. Integrity. Compassion.SERVICE GOALSPersonally connect. Keep everyone informed. Be on their team.ORGANIZATIONAL RESPONSIBILITIESAssociate complies with the following organizational requirementsAttends and participates in department meetings and is accountable for all information shared.Completes mandatory education annual competencies and department specific education within established timeframes.Completes annual employee health requirements within established timeframes.Maintains licensecertification registration in good standing throughout fiscal year.Direct patient care providers are required to maintain current BCLS CPR and other certifications as required by positiondepartment.Consistently utilizes appropriate universal precautions protective equipment and ergonomic techniques to protect patient and self.Adheres to regulatory agency requirements survey process and compliance.Complies with established organization and department policies.Available to work overtime in addition to working additional or other shifts and schedules when required.Commitment to Beacons six-point Operating System referred to as The Beacon WayLeverage innovation everywhere.Cultivate human talent.Embrace performance improvement.Build greatness through accountability.Use information to improve and advance.Communicate clearly and continuously.Skill RequirementsAdministrative Answer telephones maintain logsrecords organizational skills proficiency with numbers research information time management train employees use computerized databases written and verbal communications.Machine Personal computer.Physical Demands Speech clarity utilization of fingers and hands standing-remaining on ones feet in an upright position sitting-remaining in the normal seated position handling-seizing holding grasping. Moderate physical effort up to 30 pounds must comply with applicable safety procedures.Working Conditions Possible exposure to infection from disease-bearing specimens regularly exposed to the risk of blood-borne diseases must comply with applicable safety procedures.Vision Requirements Far acuity-ability to see clearly at 20 feet or more near acuity-ability to see clearly at 20 inches or less depth perception-ability to judge distance and space relationships color vision-ability to distinguish and identify different colors.LicenseCertificationEducation Requires a High School Diploma or equivalent. Meet all state & local requirements for Phlebotomy. Normally requires a Valid Drivers License along with a clean driving record.

About the Company

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Beacon Health System