Patient Services Assistant

Avera Health

Worthington, MN

JOB DETAILS
SKILLS
Co-Payments, Cross-Functional, Demographics, Insurance, Medical Records, Medical Treatment, Nursing, Patient Assessment, Patient Care, Patient Confidentiality, Plan Meetings, Record Keeping, Regulations, Safety Compliance, Team Player, Telephone Skills, Time Management
LOCATION
Worthington, MN
POSTED
30+ days ago

Location: Worker Type: Work Shift: Pay Range: The pay range for this position is listed below. Actual pay rate dependent upon experience. Position Highlights You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. • Maintains timely flow of patients which includes coordinating appointment scheduling, greet patients, visitors, and co-workers in a prompt, courteous and helpful manner. • Checks patients in at desk and gathers necessary demographic, insurance information and co pays as appropriate. • Answers multiple line telephone and routes calls promptly; does not leave caller on hold or unattended for extended periods of time. • Alerts appropriate personnel to urgent messages/issues that require immediate attention. • Assist the provider and nurse with other support duties as time allows, including but not limited to: making copies, opening mail, completion of disabilities forms, complete forms, make referrals, running reports, and fax items as requested. • Responsible to maintain patient records in an orderly fashion and accessible to the provider while maintaining patient confidentiality. • Responsible for completing prior authorizations on procedures ordered by the provider. Requirements • Less than 1 year related experience and or training • High School or GED Equivalent • Commitment to the daily application of Averas mission, vision, core values, and social principles to serve patients, their families, and our community. • Promote Averas values of compassion, hospitality, and stewardship. • Uphold Averas standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. • Maintain confidentiality. • Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. • Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Benefits You Need & Then Some Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. • PTO available day 1 for eligible hires. • Up to 5% employer matching contribution for retirement • Career development guided by hands-on training and mentorship Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org .

About the Company

A

Avera Health