Job Summary and Responsibilities
As our Patient Services Professional, you will be the welcoming voice and central administrative support, ensuring seamless patient experiences and efficient clinic operations through diverse engagements.
Every day, you will expertly manage phone customer service, distribute communications, and handle patient information like demographics, insurance verification, and appointment scheduling. You'll also process referrals, authorizations, pre-registrations, and other clerical tasks, adapting to clinic needs while responsibly handling sensitive data.
To be successful in this role, you will possess exceptional communication, meticulous attention to detail, strong organizational skills, and system proficiency. Your proactive service, adaptability, and responsible handling of information are crucial for patient care and clinic goals.
Provides Excellent Customer Service
Demonstrates Technical Competence
Acts with a Sense of Urgency
Pro-Actively Contributes to Organizational Excellence
Demonstrates Effective Stewardship
Job Requirements
Required
Where You'll Work
Dignity Health's Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast's award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.
One Community. One Mission. One California (
Pay Range
$24.15 - $34.12 /hour
We are an equal opportunity/affirmative action employer.
Hello. We welcome the chance to help you feel your best. Excellent, affordable health care, delivered with compassion, is what we stand for. Since our founding in 1986, we've made it our goal to create environments that meet each patient's physical, mental, and spiritual needs. We also believe this healing philosophy promotes the wellbeing of our staff and the places they serve.Dignity Health is made up of more than 60,000 caregivers and staff who deliver excellent care to diverse communities in 21 states. Headquartered in San Francisco, Dignity Health is the fifth largest health system in the nation and the largest hospital provider in California.Through teamwork and innovation, faith and compassion, advocacy and action, we endeavor every day to keep you happy, healthy, and whole.Dignity Health began as a single hospital founded on the belief that all people deserve medical care, regardless of their background, ethnicity, or circumstances.The Sisters of Mercy, originally founded by Catherine McAuley in Dublin, Ireland in 1831, vowed to serve people who suffer from poverty, sickness, and lack of education. In 1854, eight Sisters arrived in San Francisco, California and immediately began caring for residents of a city struck by cholera, then typhoid and influenza. They founded St. Mary's Hospital, now the oldest continuously operating hospital in the city.Eventually, one facility became many, expanding to serve a rapidly growing population while strengthening its commitment to keeping the human person at the forefront of modern medicine.In 1986, two congregations of the Sisters of Mercy joined their ten hospitals together, forming Catholic Healthcare West. In 2012, we changed our name to Dignity Health to better describe what we stand for. Dignity is something everyone is born with. To us, "Dignity" means showing respect for all people by providing excellent care and helping them lead healthy, meaningful lives.Today, Dignity Health is one of the largest health systems in the nation with 400 care sites across a 22-state network, including 39 hospitals -- 24 of which are Catholic and 15 are other-than-Catholic. The mission and values we were founded upon remain the same. Through teamwork and innovation, faith and compassion, advocacy and action, we endeavor every day to keep our patients happy, healthy, and whole. Hello humankindness.