Clinical Medicine, Healthcare, Leadership, Organizational Skills, Patient Care, Pharmacy, Process Improvement, Telephone Triage
LOCATION
Birmingham, AL
POSTED
Today
Aya Healthcare - - Responsibilities: Oversee scheduling for both new and returning patients and manage workflow for the Patient Services Coordination team; Serve as central communication hub among clinical services, patients, providers, and external partners; Provide leadership to the team and address barriers to patient care including REMS enrollment; Triages incoming calls with knowledge of pharmacy, patient services, and clinical workflows; Collaborate with internal and external partners to identify solutions and improve patient care processes