What We Offer
Monroe Family Medical Center is seeking a full-time Patient Services Coordinator III to join our team. This role is essential in creating a positive patient experience by providing exceptional administrative support and ensuring the efficient flow of daily operations.
As a Patient Services Coordinator, you will be responsible for the timely and accurate registration of patient demographics, verifying insurance information, processing patient charges and collections, and scheduling appointments efficiently and accurately. You will also serve as a key point of contact for patients, delivering outstanding customer service while maintaining confidentiality and accuracy.
This position requires cross-training in multiple administrative support functions, offering the opportunity to develop a broad skill set while contributing to a collaborative, patient-centered environment.
If you are organized, detail-oriented, and passionate about providing excellent service, we encourage you to apply and become part of our dedicated team at Monroe Family Medical Center.
What We're Looking For
Education: High School Diploma or GED, required.
Experience: One year of clerical experience in medical office setting, required.
Other related experience may be considered in lieu of medical office experience.
Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
Additional skills preferred: Proficient in use of all computer software utilized in practice.
Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID
172908