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Patient Care Jobs in Seattle, WA

Patient Services Coordinator

Hired By Matrix

Seattle, WA

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JOB DETAILS
SKILLS
Clinical Support, Communication Skills, Computer Skills, Current Procedural Terminology (CPT), Customer Support/Service, Electronic Medical Records, Establish Priorities, Financial Procedures, Financial Services, Healthcare, Healthcare Providers, ICD-10, Insurance, Interpersonal Skills, Leadership, Medical Office Administration, Medical Records, Medical Terminology, Medical Treatment, Medicine, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Nursing, Organizational Skills, Patient Care, Procedure Development, Quality of Care, Reporting Skills, Team Player, Time Management, Writing Skills
LOCATION
Seattle, WA
POSTED
2 days ago
At-a-Glance:
Are you ready to build your career by joining a healthcare provider? If so, our client is hiring a Patient Services Coordinator.

Position Type:
  • Contract Length: 13 weeks
  • On-Site
  • Shift: Day 5x8-Hour (08:00 - 17:00)
Required:
  • 1 year of experience in medical/healthcare setting or two years in a customer service role.
  • Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
  • PREFERRED: Electronic Medical Records (EMR) experience
  • Skills:
  • Solid understanding of medical terminology desired.
  • Solid understanding of CPT and ICD10 coding.
  • Working knowledge of insurance authorization process.
  • Be able to manage confidential information.
  • Ability to effectively communicate both in writing and verbally, as well as to interact in a professional manner with colleagues, patients, families, and visitors.
  • Excellent organizational, planning, and prioritization skills; able to manage multiple tasks and competing priorities.
  • Must be able to work well with all members of the health care team and in a team environment.
  • Ability to treat people with respect under all circumstances, instill trust in others while upholding the values of the organization.
  • Must be flexible and willing to take on increasing responsibility.
  • Ability to develop and maintain effective working relationships with peers, physicians and other staff members.
  • Demonstrated PC skills, i.e. proficient with MS Office products including Word, Excel, and Outlook.
Responsibilities:
  • Act as contact for clinic providers, patient and family, referring physicians, outside agencies, outside staff and general public by providing information regarding the clinic's services.
  • Act as liaison between the patient and the various clinic areas and ancillary services to coordinate activities involved in pre-operative planning and preparation or planned hospitalization.
  • Coordinate pre-admission tests, pre-surgery appointments/tests, and procedures as delegated by the provider or nurse.
  • Ensure a complete medical record is present at the time of patient visit, admission, and/or procedure.
  • Facilitate the flow of documents between patient, providers and payers.
  • Communicate with health care team members regarding the status and/or completion of care coordination activities.
  • If working in a specialty clinic that receives internal referrals, ensure that referrals are addressed in a timely manner under the direction of the clinic leadership team.
  • Work with financial services and establish procedures to ensure financial information is complete prior to appointments, procedures or admissions.
  • Assist with scheduling surgeries and/or procedures or services needed in the ambulatory management of the patient's care.
  • Promote and protect general safety for patients/families/friends and co-workers through adherence to correct procedures, timely communication of messages.
  • Provide summary reports to clinic leadership on referral volumes and status (where applicable).
  • Support development of clinic and divisional efficiency and effectiveness through participation in quality assessment and improvement activities.
  • Maintain/improve own professional competence, knowledge and skills to meet identified self-learning needs and annual review requirements.
  • Apply appropriate policies, procedures, protocols and standards of practice in performing duties.
  • Promote the mission of Swedish externally in a positive way. Function as an ambassador for Swedish when interfacing with anyone outside the organization.
  • Demonstrate the Swedish values including patient-centered care and service; respect, caring and compassion; teamwork and partnership; continuous learning and improvement; and leadership at all times.
  • Consistent use of AIDET system for excellent service.
Get in Touch:
We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Mahak at 201-587-0777 to learn more.

About the Company

H

Hired By Matrix

We believe in putting people together for the right reasons. Getting you a great job that makes you feel fulfilled in your career. Finding the perfect candidate to help you achieve business success. Whether you are looking for the best candidate for your company or searching for your next career move, we are dedicated to making sure you thrive. We take your needs personally and have a variety of services to ensure you reach your goals. We listen to the needs of our clients and candidates and then thoughtfully match the right person with the right job. When people come together doing what they love success is guaranteed and partnerships last.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
http://www.hiredbymatrix.com

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