At-a-Glance:
Are you ready to build your career by joining a healthcare provider? If so, our client is hiring a Patient Services Coordinator.
Position Type:
Contract Length: 17 weeks
On-Site
Day 5x8-Hour (08:30 - 17:00)
Required:
REQUIRED: 1 year of experience in medical office or related healthcare experience
SCHEDULE: Monday - Friday, 0830-1700 (no weekends, no holidays, no call)
Responsibilities:
Patient Services Specialist is responsible for patient registration, appointment scheduling for routine and basic healthcare services, insurance and demographics verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.
RESPONSIBILITIES:
Primary tasks consist of answering ALL incoming calls to Call Center.
Messages are to be sent via Microsoft Teams in the appropriate group chat
Secure chats are to be sent to the Intake Team for New Patient scheduling with the appropriate patient needing to be scheduled
Calls are to be properly warm transferred to care team.
Create telephone encounters using callintake template and route to proper care team pool via Epic.
Provide general information (address, appointment confirmation, fax number) to caller if information is within scope of care.
Assist with helping PCCs with additional task when call volume is low or otherwise requested by supervisor and/or lead
Get in Touch:
We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Komal at 862-390-7418 to learn more.
Numbers & Facts
Location
Seattle, WA
Industry
Staffing/Employment Agencies
Salary
$750
Company Size
100 to 499 employees
Website
http://www.hiredbymatrix.com
About Company
We believe in putting people together for the right reasons. Getting you a great job that makes you feel fulfilled in your career. Finding the perfect candidate to help you achieve business success.
Whether you are looking for the best candidate for your company or searching for your next career move, we are dedicated to making sure you thrive. We take your needs personally and have a variety of services to ensure you reach your goals. We listen to the needs of our clients and candidates and then thoughtfully match the right person with the right job. When people come together doing what they love success is guaranteed and partnerships last.
Skills
Administrative Skillsunmatched
Call Centersunmatched
Call Volumeunmatched
Communication Skillsunmatched
Health Insuranceunmatched
Healthcareunmatched
Healthcare Providersunmatched
Medical Officeunmatched
Medical Recordsunmatched
Microsoft Product Familyunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Patient Careunmatched
Patient Registrationunmatched
Telephone Skillsunmatched
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