Job Description
At-a-Glance:
Are you ready to build your career by joining a healthcare provider? If so, our client is hiring a Patient Services Coordinator.
Position Type:
We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Komal at 862-3907418-0698 to learn more.
Are you ready to build your career by joining a healthcare provider? If so, our client is hiring a Patient Services Coordinator.
Position Type:
- Contract
- On-Site
- Patient Services Specialist (PSS) - Seattle, WA
- REQUIRED: 1 year of experience in medical office or related healthcare experience
- SCHEDULE: Monday - Friday, 0815-1700 (45min lunch // no weekends, no holidays, no call)
- Primary tasks consist of answering ALL incoming calls to Call Center.
- Messages are to be sent via Microsoft Teams in the appropriate group chat
- Secure chats are to be sent to the Intake Team for New Patient scheduling with the appropriate patient needing to be scheduled
- Calls are to be properly warm transferred to care team if caregiver is available.
- Create telephone encounters using .callintake template and route to proper care team pool via Epic if care team is unavailable.
- Provide general information (address, appointment confirmation, fax number) to caller if information is within scope of care.
- Assist with helping PCCs with additional task when call volume is low or otherwise requested by supervisor and/or lead.
- Expected to rotate in the office 3 times a month on their assigned days which are posted in Schedule Anywhere. If misses their assigned day in office, they are given a make-up day in the same month or scheduled for the following month.
We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Komal at 862-3907418-0698 to learn more.
Numbers & Facts
| Location | Seattle, WA |
| Industry | Staffing/Employment Agencies |
| Salary | $750 |
| Company Size | 100 to 499 employees |
| Website | http://www.hiredbymatrix.com |
About Company
We believe in putting people together for the right reasons. Getting you a great job that makes you feel fulfilled in your career. Finding the perfect candidate to help you achieve business success.
Whether you are looking for the best candidate for your company or searching for your next career move, we are dedicated to making sure you thrive. We take your needs personally and have a variety of services to ensure you reach your goals. We listen to the needs of our clients and candidates and then thoughtfully match the right person with the right job. When people come together doing what they love success is guaranteed and partnerships last.
Skills
- Call Centersunmatched
- Call Volumeunmatched
- Healthcareunmatched
- Healthcare Providersunmatched
- Medical Officeunmatched
- Microsoft Product Familyunmatched
- Organizational Skillsunmatched
- Patient Careunmatched
- Telephone Skillsunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder