Patient Services Coordinator

Hired by Matrix

Seattle, WA

JOB DETAILS
SALARY
$750–$750
SKILLS
Billing, Co-Payments, Data Quality, Demographics, Establish Priorities, Finance Software, Financial Management, Financial Planning, Health Plan, Healthcare, Healthcare Providers, Hospital, Insurance, Language Interpreter, Medical Billing, Medical Office, Medical Records, Medicare, Needs Assessment, Operations, Organizational Skills, Patient Admissions, Patient Care, Problem Solving Skills, Special Needs, Staff Requirements
LOCATION
Seattle, WA
POSTED
1 day ago
At-a-Glance:
Are you ready to build your career by joining a healthcare provider? If so, our client is hiring a Patient Services Coordinator.

Position Type:
  • Contract 
  • On-Site
 Required:
  • Patient Services Specialist (PSS)
  • SCHEDULE: Monday - Friday, 0830-1700 (no weekends, no holidays, no call)
  • REQUIRED: 1 year of experience in medical office or related healthcare experience
Responsibilities:
  • Greets and directs patients and visitors presenting to all patient access areas within Health Services.
  • Works closely with patient, families, visitors, physicians, and staff to identify needs, answer questions, resolve problems, or provide other information.
  • Exhibits exceptional compassion and sensitivity to all.
  • Demonstrates Culture of Safety values in daily operations. Is a patient advocate.
  • Identifies special needs of patients (e.g. need for interpreter, wheelchair, too ill to wait at front desk) and communicates appropriately to assure safe patient care outcomes.
  • Interviews patients applying Patient Selection and Creation P& Pand obtains patient demographic and insurance information.
  • Documents complete and accurate information in EPIC ADT application including coverage eligibility, scanning and PCP information.
  • Dispenses patient information brochures.
  • Performs timely and accurate registration, sign-in/check-in functionality notification of patient arrival of all patient types.
  • Validates patient's signature for consent/financial responsibility acknowledgement.
  • Obtains and witnesses appropriate signatures.
  • Obtains Advance Directive and Medicare information.
  • Collects additional information as required by patients' circumstances (Medicare Secondary Payor Questionnaire, Important Message from Medicare etc.) to ensure Regulatory Compliance.
  • Verifies patient insurance coverage utilizing computer applications and coordinates with Financial Counselors referral/authorization requirements as appropriate.
  • Coordinates room assignments and general "Bed Liaison" functions as appropriate.
  • Reviews patient admissions records for completeness and accuracy of registration data.
  • Assists patients during hospital stay to complete registration data and identify medical plan coverage.
  • Provides Financial Assistance Application as appropriate and assists in resolving billing issues for patients and/or directs patients to the appropriate personnel.
  • Coordinates general patient flow including direct admits.
  • Assists in problem solving around patient flow issues (e.g. wait time concerns).
  • Establishes and adjusts priorities based on patient acuity and circumstances.
  • Able to discharge and transfer patients as requested.
  • Collects private pay deposits, co-pays and out of pocket payments prior to discharge.
  • Accepts, documents, secures and monitors patient valuables.
  • Coordinates with designated staff resource to provide expert response to non-coverage issues and patient liability questions.
  • Serves as contact personal for patient questions regarding charges and insurance coverage issues.
  • Advises patients of alternate sources of coverage including Financial Assistance and private pay arrangements.
Get in Touch:
We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Komal at 862-390-7418 to learn more.

About the Company

H

Hired by Matrix

We believe in putting people together for the right reasons. Getting you a great job that makes you feel fulfilled in your career. Finding the perfect candidate to help you achieve business success. Whether you are looking for the best candidate for your company or searching for your next career move, we are dedicated to making sure you thrive. We take your needs personally and have a variety of services to ensure you reach your goals. We listen to the needs of our clients and candidates and then thoughtfully match the right person with the right job. When people come together doing what they love success is guaranteed and partnerships last.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
http://www.hiredbymatrix.com