Patient Services Rep / Claremore

Overview:

Join our team as a day shift, full-time, Patient Services Rep in Claremore, OK.

 

Why Join Us? 

 

Thrive in a People-First Environment and Make Healthcare Better 

 

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 

• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 

• Make Healthcare Better: We use advanced technology to support our team and enhance patient care. 

 

Get to Know Your Team: 

• Hillcrest Hospital Claremore is a 49-bed acute care medical center offering a wide range of inpatient and outpatient services, including maternity, cardiology, emergency, orthopedics, alcohol withdrawal stabilization, gastroenterology and surgery.

Responsibilities:

• Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals. 
• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules. 
• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. 
• Answers telephone promptly in a customer friendly manner. 
• Collects and verifies accurate patient information and enters into registration system. 
• Receives payment for services and correctly completes charge slips for data entry. 
• Committed to being a team player by performing all duties as required or assigned to provide quality patient care. 
• Responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Qualifications:

Job Requirements: 

• High School Diploma or GED

Preferred Requirements: 

• Previous customer service experience preferred
• Previous medical office experience would be a plus