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Job Details
Patient Services Rep
Req #: 0000244208
Category: Revenue Cycle and Patient Access
Status: Full-Time
Shift: Day
Facility: Barnabas Health Medical Group
Department: MG Orthopedics - North
Pay Range: $20.60 - $25.84 per hour
Location:
100 Town Square Place, Jersey City, NJ 07310
Job Title: Patient Services Rep
Location: RWJBH Orthopedics JC Newport
Department Name: MG Orthopedics - North
Req #: 0000244208
Status: Hourly
Shift: Day
Pay Range: $20.60 - $25.84 per hour
Pay Transparency:
The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy.
Location:
Jersey City, New Jersey
Travel Requirements:
Essex, Hudson, & Bergen County satellite offices for coverage, willing to travel regionally 45 minutes of anchor location.
Qualifications:
Required:
High School Diploma or General Education Degree (GED)
Minimum of two (2) years front desk receptionist scheduler experience in busy multiple physician practice, including experience with electronic medical record system, scheduling appointments, answering busy phone lines, insurance verification, copays, checkin and checkout process
Understanding of disability forms, and radiology and medication authorizations
Demonstrates a clear understanding of the importance of patient satisfaction and safety
Strong oral and written communications skills
Attention to accuracy and detail
Able to multitask and work under pressure
Ability to work independently and in a team environment
Preferred:
Associates Degree or Bachelors Degree
Bilingual a plus
Previous medical receptionist experience or background in general office
Knowledge of EPIC system a plus
Scheduling Requirements:
Shift Working: Monday-Friday, 8:00AM-4:30PM
Day Shift
Full-Time, 40 Hours Per Week
Essential Functions:
Performs patient check-in and check-out functions
Answers routine questions in person and over the telephone
Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
Creates and maintains health record information, files and organizes as needed
Coordinates with insurance providers and handles pre-authorizations and certifications as necessary
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
Paid Time Off (PTO)
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Retirement Plans
Short & Long Term Disability
Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer
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| Location | Jersey City, NJ |
| Salary | $20.60–$25.84 Per Hour |
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