Patient Services Rep

Sacred Circle Healthcare

Salt Lake City, UT

JOB DETAILS
SALARY
$15–$18.50 Per Hour
SKILLS
Co-Payments, Communication Skills, Copying Machines, Customer Support/Service, Data Entry, Documentation, Fax Machines, Healthcare, High School Diploma, Infection Control, Medical Office, Medical Records, Medical Treatment, Medicine, Multitasking, Office Equipment, Organizational Skills, Patient Care, Patient Confidentiality, Patient Registration, Point of Sale (POS) Systems, Presentation/Verbal Skills, Short Messaging Service (SMS), Telephone Skills, Time Management, Track Customer Issues, Writing Skills
LOCATION
Salt Lake City, UT
POSTED
1 day ago

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.Full Time Clerical in Wendover, Utah, USSalary Range: $15.00 To $18.50 HourlyPatient service representativeAs an entity of the Confederated Tribes of the Goshute Reservation, we at Sacred Circle Healthcare preserve the Goshute heritage of protecting and caring for family and extend the tradition to all marginalized and underserved populations in our area. We refuse to let access, ethnicity, or socioeconomic status restrict someone from receiving complete healthcare.Interested in joining our teamSacred Circle Healthcare is seeking a full-time Patient Service Representative in Wendover, Utah.Job SummaryResponsible for all front office functions including customer service, patient registration, insurance verification, cashiering, appointment scheduling, answering telephones, filing, computer work, and handling medical records.Reports ToPractice ManagerDepartmentFront OfficeWorker StatusFull-Time, HourlyBenefits EligibleYesWork ScheduleTo Be Determined with availability of 8:00 am – 6:00 pm Monday through Friday. Evening and weekend work may be required depending on position requirements.ResponsibilitiesWelcomes patients/clients/visitors, determines purpose of visit, directs them to appropriate person, department, or service area.Performs patient registration, data entry, and insurance verification.Answers patient and community queries and assists with patient communication in person, over the phone, and via text message and patient portal.Handles sensitive vital record documentation, patient identification, patient medical records, and important documents.Schedules, cancels, and reschedules patient appointments.Collects patient cost sharing, co-pays, and payments, and assists with payment plans and account inquiries.Monitors patient paperwork and ensures all required paperwork for patient services is up to date.Files and retrieves medical records. Copies and faxes duties.Answers webchat inquiries in a timely manner.Practices and adheres to the Mission, Vision, and Values Statement.Reads, understands, and adheres to all Sacred Circle Health Care policies and procedures.Keeps patient waiting areas, office, and files clean and organized. Enforces infection prevention in patient waiting areas.Assists with vendor and visitor monitoring.Other duties as assigned.EducationA high school diploma or GED is required.ExperienceMinimum one (1) year of experience in a customer service or reception position, preferably in a medical office setting.Preferred RequirementsExperience working with the Native American community.Knowledge, Skills, and AbilitiesCurrent competencies applicable to the job position.Efficient knowledge of office equipment including fax machine, copier, computer, telephones, etc.Ability to handle multiple priorities at once with minimal supervision.Ability to comprehend and follow written and verbal instructions.Ability to organize and communicate clearly.Skill in developing and maintaining effective working relationships with patients, medical staff, and the public.Ability to react calmly and effectively in emergency situations.Ability to interpret, adapt, and apply guidelines and procedures.Ability to maintain confidentiality of patient and employee information.Ability to learn and develop point of sale system and electronic medical skills.BenefitsCompetitive payHealthcare coverage for you and your familyGenerous PTO, paid holidays and floating holidaysRetirement matchingColleagues that are unparalleledA culture that is second to noneSacred Circle Healthcare/Confederated Tribes of the Goshute Reservation gives preference.#J-18808-Ljbffr

About the Company

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Sacred Circle Healthcare