Find your calling at Mercy!
The Advanced Patient Services Representative plays a crucial role in ensuring the smooth operation of the clinic practice by managing patient interactions, administrative tasks, and providing exceptional customer service. This position requires a high level of professionalism, communication skills, and the ability to handle a variety of responsibilities efficiently.
Position Details:
Now Hiring: Patient Service Representative (PSR)
Mercy Clinic - Cardiology Lincoln
Are you passionate about delivering exceptional patient care and creating a welcoming experience? Join our team at Mercy Clinic Cardiology - Lincoln as a Patient Service Representative, where you'll play a vital role in supporting both patients and clinical staff.
What You'll Do
As a PSR, you will be the first point of contact for patients-helping ensure a smooth, positive experience from check-in to follow-up care. Your role will include:
Qualifications
Education:
Experience:
Skills & Abilities
We're looking for candidates who bring:
Physical Requirements
Why Mercy?
At Mercy, we are committed to compassionate care, teamwork, and excellence. You'll be part of a mission-driven organization where your role truly makes a difference in the lives of patients every day.
Apply today and be part of a team that puts patients first!
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you''ll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you''ll grow with us.
insurance, billing, patient check in, patient service rep, PSR
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.