We're Hiring: Patient Services Representative!
We are seeking a compassionate and detail-oriented Patient Services Representative to serve as the first point of contact for our patients. The ideal candidate will provide exceptional customer service, manage patient inquiries, and ensure smooth healthcare operations while maintaining confidentiality and professionalism.
Location: Culver City, CA
Float Location: Playa Vista, CA
Position: Patient Services Representative
Pay Rate: $24/hr
Duration: 13 weeks
Expected Shift: 40 hrs/week | 8am-5pm
Job Duties:
• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains polices, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines
Required Qualifications:
• Experience with medical insurance, referral processes, and benefit plans
• 1 year of recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
• 2+ years’ recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology
NOTE: These statements describe the primary duties and responsibilities of the job and are not
intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with
or without notice.
Our client is the one of the largest Healthcare Staffing Provider in the United States, to be
assigned at one of their affiliated hospitals/healthcare facilities.
Ready to make a difference in healthcare? Apply now and join our caring team!