Patient Services Representative - Evenings

Wee Care Pediatrics is looking for motivated individuals in their Patient Services Department, who are dedicated to delivering excellence in customer service.

Position: Patient Services Representative

Location: Layton

Type: Full-Time

Schedule: Monday - Friday 4pm - 10pm

Job Description:
In this position, as a Patient Services Representative, you will be responsible for the accurate scheduling of appointments, routing messages to appropriate departments, greeting and checking-in patients, updating personal and insurance information, collecting co-pays and payments on accounts, monitoring the waiting area to ensure appropriate flow of patients, and other duties as assigned.

Job Qualifications:
• Previous customer service experience highly recommended.
• Experience working in a medical office setting desired.
• Ability to communicate effectively with providers, staff, and patients/parents.
• Capable of prioritizing multiple job demands and work in a fast-paced health care environment.
• Demonstrate compassion and understanding for the patient and families.
• Basic computer knowledge and phone etiquette required.
• Must possess a GED/High School diploma.