Patient Services Representative - Full Time - Work From Home
Knowtion Health
Birmingham, AL
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JOB DETAILS
SKILLS
Calendar Management, Call Volume, Customer Support/Service, Healthcare, Healthcare Providers, Information/Data Security (InfoSec), Medical Office, Medical Records, Patient Care, Problem Solving Skills, Time Management, Work From Home
LOCATION
Birmingham, AL
POSTED
Today
[Medical Office / Remote] - Anywhere in U.S. / Competitive Pay / Comprehensive Medical-Dental-Vision-Life-Disability / FSA-HSA / 401(k) / Generous paid time off / Employee Assistance Program - As a Patient Services Representative at Knowtion Health, you will: Manage a high volume of incoming calls and emails from patients, providing exceptional customer service and resolving any issues in a timely and professional manner; Maintain accurate and detailed patient records in our database, ensuring confidentiality and data security at all times; Schedule appointments and coordinate with healthcare providers to ensure efficient and effective care for patients; Educate patients on insurance coverage, billing processes, and payment options; Collaborate with other team members to ensure smooth and seamless operations; Provide support and guidance to patients navigating the healthcare system; and Assist with special projects and tasks as needed to support the overall success of the team. Hiring Immediately >>