Join a team that's shaping the future of pediatric care. Children’s Hospital Los Angeles is consistently ranked among the top 10 children's hospitals in the nation, delivering world-class care through more than 350 specialized programs and services. Here, world-class experts in medicine, research, and education work together to deliver family-centered care to more than 155,000 patients each year. At CHLA, your work will help build brighter tomorrows for the children and families we serve.
Overview:Schedule: Monday - Friday 8:00am-5:00pm
Purpose Statement/Position Summary: The Patient Services Representative I provides patient-families with a positive experience at CHLA by performing clerical tasks primarily associated with answering incoming calls, registration, and patient check-in/out procedures, collection of patient co-pay or deductibles, scheduling and verifying patient appointments.
The Otolaryngology is a high volume surgical department. Department goals are to ensure throughput of clinical patients and optimizing OR utilization.
Minimum Qualifications/Work Experience:
Required: One year experience in customer service, preferably in a medical front office setting with ability to troubleshoot. Basic knowledge of computers, filing and organizational skills. Ability to deal effectively with the public with great communication skills.
Preferred: Bilingual English/Spanish. Strong organizational and time management skills, teamwork and collaboration skills, ability to multitask in a fast paced environment.
Education/Licensure/Certifications: High school diploma or GED required.
Pay Scale Information: CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate’s starting pay will vary based on a number of factors, including, but not limited to, education and experience within the job or the industry. The pay scale listed for this position is generally for candidates who meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates who exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Posting Range: $43,680.00-$53,581.00 Location/Org Data : Closing:CHLA is a leader in pediatric and adolescent health, in our community, across the nation, and around the world . As a premier Magnet®-recognized teaching hospital, CHLA offers an environment rooted in learning, collaboration, and compassionate care. . We are home to groundbreaking research, clinical innovation, and a culture that supports personal and professional growth.
Since 1932, CHLA has been affiliated with the Keck School of Medicine of the University of Southern California. Through this partnership and our own enduring mission, we remain committed to creating hope and building healthier futures.