Patient Services Representative

Northland Family Care

Kansas City, MO

JOB DETAILS
SKILLS
Administrative Skills, Calendar Management, Computer Skills, Customer Support/Service, Dental Insurance, Establish Priorities, Health Insurance, Healthcare, High School Diploma, Medical Records, Office Equipment, Patient Assessment, Patient Care, Primary Care, Telephone Skills, Vision Plan
LOCATION
Kansas City, MO
POSTED
12 days ago
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

PATIENT SERVICES REPRESENTATIVE
Northland Family Care is seeking a full-time Patient Services Representative to work on-site in our Primary Care Clinic in the Northland area of Kansas Ctiy, MO.   


Responsibilities Include:


·         Perform patient check out duties including scheduling follow up appointments
·         Enter patient recall information if applicable
·         Answer phones and schedule appointments
·         Confirm appointments for next business day
·         Clerical duties as assigned
·         Scanning
·         Filing electronic documents
·         Check in duties as assigned


Qualifications:


·         High school diploma or general equivalency diploma (GED)
·         Minimum one year recent experience working in healthcare as a Patient Services Representative (PSR) or similar role


Skills:


·         Customer Service/Patient Experience
·         Computer Literacy
·         Ability to operate general office equipment
·         Ability to manage multi-line phone system


 


Abilities:


·         Ability to learn and retain information regarding procedures
·         Ability to project a pleasant and professional image
·         Ability to plan, prioritize, and complete delegated tasks
·         Ability to demonstrate compassion and caring in dealing with others
·         Work in team atmosphere

About the Company

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Northland Family Care