The Patient Services Representative provides essential front-office support, including patient registration, appointment scheduling, referrals, and handling walk-in patients.
They answer multi-line calls, confirm appointments, gather patient information, verify insurance benefits, and assist with medical documentation.
Ideal candidates have 1-2 years of clinical PSR experience, proficiency with NextGen EHR, and strong communication skills. Bilingual in Spanish/English is preferred.
Qualifications include a high school diploma or equivalent, with vocational training preferred. Skills required are customer service, multi-tasking, attention to detail, and team collaboration.
Top benefits include health, dental, and life insurance, a 403(b) plan, education reimbursement, and career growth opportunities.