Patient Services Representative

Wisconsin ENT
  • Neenah, Wisconsin
    3 days ago

    Job Description

    Join Our Team at Ear, Nose, and Throat Specialists of Wisconsin!
    Are you passionate about helping others, love delivering great customer service, and thrive in a positive, team-first environment? If so, we’d love to meet you! Ear, Nose, and Throat Specialists of Wisconsin is growing—and we’re looking for someone with a welcoming personality and a can-do attitude to join our team!
     
    At ENT Specialists of Wisconsin, we believe in more than just work—we believe in balance, support, and a culture where every employee feels heard and valued. If you’re looking for a workplace where people genuinely care about each other and where your contributions matter, you’ve found it.
     What Makes Our Workplace Special:
    • Flexible working hours for better work-life balance
    • Autonomy in your role and the ability to make a real impact
    • Growth opportunities and on-the-job training
    • A relaxed, casual environment with supportive, friendly coworkers
    • Fun company perks and a people-first culture
    What You’ll Do
    • Deliver exceptional customer service—every interaction matters!
    • Confirm online bookings and greet patients with warmth and professionalism
    • Verify patient demographics and scan insurance cards/documents
    • Answer incoming calls and assist patients with scheduling appointments
    • Prep patient charts for upcoming visits
    • Accurately enter and manage patient data in our EMR system
    • Collaborate with the team through EMR, email, and Microsoft Teams
    What We’re Looking For:
    • A high school diploma or equivalent
    • At least 1 year of experience in a customer service or office setting
    • Available 40 hours/week Monday-Friday
    • Positions Available in Appleton and Oshkosh
    • Willingness to occasionally travel to our other Fox Valley clinic locations to provide coverage
    Why You'll Love Working Here:
    • Generous paid time off (starts accruing immediately!)
    • Schedule flexibility that fits your life
    • Comprehensive health care coverage (individual & family)
    • Annual education allowance
    • 401(K) retirement plan + year-end profit sharing
    • Company-paid short- and long-term disability coverage
    • Paid holidays—including a personal “floating” holiday just for you
    If you’re looking to join a compassionate, dynamic team where people come first, apply today!

    Numbers & Facts

    LocationNeenah, Wisconsin
    Websitehttps://entofwisconsin.com

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