Customer Support/Service, Electronic Medical Records, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, High School Diploma, Life Insurance, Medical Billing, Medical Records, Occupational Therapy, Operations Management, Patient Assessment, Patient Care, Patient Registration, Physical Therapy, Record Keeping, Telephone Skills
Patient Services Representative
Job Location: 160 East 56th Street New York, NY
Job Type: Full-Time (Mon - Fri - 6:45am-3:45pm; 40 hours per week. Will further discuss work schedule during interview.)
Salary: $19.00 /hour (commensurate with experience)
How MOTION PTGroup, a member of the Confluent Health Family Supports You:
- Competitive salary Employee-centric work culture from the top, down!
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free Life Insurance
- Parental Perks!
- And more!
Responsibilities
You'll achieve success by:
- Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
- Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
- Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
- Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience
Qualifications
- High School Diploma/GED required
- Basic office and customer service skills
- Previous experience in a similar role desired but not required
Who We Are:
Motion PT Group is a member of the Confluent Health family of companies, we're more than just physical and occupational therapists – we're movement makers. Experience what it takes to empower patients to get back to what moves them.