This full-time Patient Services Representative position is based in various locations around North Bend and Coos Bay, offering benefits and a wage of $18.54 to $22.64/hour.
Reporting to the Front Office Supervisor, the role involves supporting a team-based, patient-centered primary care clinic serving both insured and uninsured clients, with a focus on removing access barriers.
Responsibilities include patient registration, scheduling, insurance verification, billing inquiries, data entry into EPIC EHR, providing excellent customer service, calling patients for reminders, and assisting with credentialing.
Qualifications include a high school diploma or GED, healthcare or customer service experience preferred, strong computer and communication skills, and required certifications in crisis intervention and BLS.
Work conditions involve office and healthcare environments with exposure to communicable diseases and potential patient escalations. The role demands adaptability to interruptions and a commitment to the clinic’s mission and core values.