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Skills
Administrative Skillsunmatched
Ambulance Servicesunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Electronic Medical Recordsunmatched
Emergency Responseunmatched
Fellowshipunmatched
Health Scienceunmatched
Healthcareunmatched
Healthcare Providersunmatched
Home Careunmatched
Hospitalunmatched
Interpersonal Skillsunmatched
Medical Terminologyunmatched
Medicineunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Network Integrationunmatched
Organizational Skillsunmatched
Patient Careunmatched
Patient Registrationunmatched
Rehabilitation Medicineunmatched
Telephone Skillsunmatched
Time Managementunmatched
Urgent Careunmatched
Description
Responsibilities:
The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support.
Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department.
Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.
The Patient Services Representative is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.
#READ
Qualifications:
Education Requirements
Completes and maintains all competencies and trainings as required for role.
High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
Experience
No experience
Certification and Licensure
BLS Certification - Based on department
Required Skills
Computer Skills to include use and navigation
Customer Service Skills
Detail Oriented
Excellent Communications Skills
Excellent Interpersonal Skills
General Clerical Skills
Medical Terminology
Microsoft Office Applications
Multi Line Telephone Operational Skills
Multitasking
Organizational Skills
Overview:
Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.