Patient Services Representative

Non-Clinical - Administrative/Patient Services Representative

Location: Playa Vista, CA

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 3 months
• Pay Rate: $16.00 / Hour (USD)
• Shift / Schedule: Monday Friday, 11:30 AM 10:00 PM; Saturday Sunday, 8:30 AM 7:00 PM; will work every other weekend
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Key Responsibilities

• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explain policies, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines

Required Experience

• 1 year of recent experience working in an outpatient clinic or medical office setting
• Experience with medical insurance, referral processes, and benefit plans

Nice-to-Have Experience

• 2 years of recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology

Required Skills

• Ability to read, understand, and respond to detailed oral and written instructions

Education Requirements

• High school diploma (HSD) or GED required

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a healthcare organization operating urgent care and outpatient clinic facilities, with locations serving patients across California. The organization employs patient-facing and administrative healthcare professionals including Patient Services Representatives, Surgical Scheduling Coordinators, and Authorization Representatives who support clinical operations through insurance processing, EMR documentation, and patient relations functions.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-09239

Industry: Healthcare