Calendar Management, Communication Skills, Demographics, Detail Oriented, Electronic Medical Records, Establish Priorities, Financial Management, Financial Risk, Hospital, Insurance, Lift/Move 20 Pounds, Medical Treatment, Microsoft Product Family, Multitasking, Negotiation Skills, Patient Care, Physical Demands, Problem Solving Skills, Typing
Duties/Responsibilities:
- Display High degree of accuracy, collects, verifies and enters patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis into EMR System
- Consistently and accurately obtains and interpret the patient's insurance benefits and processes the ability to communicate this information accurately to the patient and co-workers.
- Consistently has the patient sign and scan all necessary documents for completion of the admission process
- Upon decision of patient's admission, perform the admission notification (NOA) process which is required communication with patient's payer to ensure that the payment for patient's inpatient stay is secured.
- Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances, and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
- Documents accounts clearly and accurately with all activity completed on every account.
- Receives and properly responds to incoming patient referrals for admission, by referral entry and scheduling of appointments within EPIC.
- Performs other duties as assigned
Required Skills/Abilities:
- Must have a basic understanding of core Microsoft suite
- Basic Keyboarding skills
- Critical thinking, sound judgment and strong problem-solving skills essential
- Team oriented, open minded, flexible, and willing to learn
- Strong attention to detail and accuracy required
- Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking complex, fast paced and challenging department.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Standing and walking frequently
- Must be able to lift up to 20 pounds at times.
L
Lane Regional Medical Center