Job Title: Patient Services Representative
Location: East Brunswick, NJ 08816
Employment Type: Part-Time / Per Diem
Job Summary
We are seeking a Patient Services Representative to support front-office operations in a dynamic clinical environment. This role is focused on delivering excellent patient service and ensuring a smooth and positive experience. The ideal candidate is customer-focused, detail-oriented, and interested in growing within the dental or healthcare field.
Key Responsibilities
- Greet and assist patients in a friendly and professional manner
- Answer phone calls and respond to patient inquiries in accordance with established guidelines
- Schedule, confirm, and manage patient appointments
- Follow up on missed or canceled appointments
- Maintain and update the appointment calendar
- Register patients and manage check-in processes
- Accurately post charges and process payments
- Check and respond to voicemails daily
- Ensure the waiting area is clean, organized, and welcoming
- Assist patients with treatment plans and financial arrangements
- Provide administrative support to office staff and management as needed
Required Skills & Experience
- Minimum 6 months of Denticon experience in the dental industry
- Experience handling telephone communications
- Strong customer service and interpersonal skills
Preferred Skills
- Experience in a dental, medical, or healthcare office environment
- Knowledge of insurance plans (HMO/PPO)
Education
- High school diploma or GED required
For more details reach at
https://Aditi.sharma@navitashealth.com/
or Call / Text at 516-587-6677.About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.