Patient Services Representative-Radiology

Job Details

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Patient Services Representative-Radiology

Job Ref: 34149

Category: Radiology & Imaging

Location:

133 Old Road to Nine Acre Corner, Concord, MA 01742

Department: Radiology Support

Schedule: Per Diem

Shift: Day/Eve shift

Hours: 8:00am-4:30pm, 11:00am-7:30pm

Pay Range: $18.00 - $22.00 per hour

Per Diem, Patient Services Representative, Radiology Support, Emerson Hospital, Concord, MA

Schedule may include 8:00am-4:30pm, 11:00am-7:30pm

Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments: X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography. The PSR greets patients and visitors entering the department. The PSR generates and sorts exam requisitions, accurately enters exams into the HIS/RIS system. Must maintain a high level of patient confidentiality via HIPPA guidelines and be committed to Service Excellence at all times.

Minimum Qualifications

• Education

• High school diploma or equivalent required

• Medical Terminology course preferred.

• Previous coursework related to administrative skills preferred.

• Experience

• One year in a medical office environment preferred.

• Customer service, data entry, and HIS/RIS experience a plus.

• Licensure and/or Certification

• None required.

• Skills

• Organization and multitasking skills

• Ability to read and communicate effectively using medical terminology

• Accurate data entry skills

• Courteous and professional manner when dealing with public both in person and on the phone

• Must have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision

• Knowledge of medical terminology

• Maintains standard of performance which promote Service Excellence

• Must be able to read, write, and communicate in English.

• Computer skills required.

• Ability to maintain confidential information.

• Previous Applicants

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