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Patient Services Representative-Radiology
Job Ref: 34149
Category: Radiology & Imaging
Location:
133 Old Road to Nine Acre Corner, Concord, MA 01742
Department: Radiology Support
Schedule: Per Diem
Shift: Day/Eve shift
Hours: 8:00am-4:30pm, 11:00am-7:30pm
Pay Range: $18.00 - $22.00 per hour
Per Diem, Patient Services Representative, Radiology Support, Emerson Hospital, Concord, MA
Schedule may include 8:00am-4:30pm, 11:00am-7:30pm
Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments: X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography. The PSR greets patients and visitors entering the department. The PSR generates and sorts exam requisitions, accurately enters exams into the HIS/RIS system. Must maintain a high level of patient confidentiality via HIPPA guidelines and be committed to Service Excellence at all times.
Minimum Qualifications
Education
High school diploma or equivalent required
Medical Terminology course preferred.
Previous coursework related to administrative skills preferred.
Experience
One year in a medical office environment preferred.
Customer service, data entry, and HIS/RIS experience a plus.
Licensure and/or Certification
None required.
Skills
Organization and multitasking skills
Ability to read and communicate effectively using medical terminology
Accurate data entry skills
Courteous and professional manner when dealing with public both in person and on the phone
Must have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision
Knowledge of medical terminology
Maintains standard of performance which promote Service Excellence
Must be able to read, write, and communicate in English.
Computer skills required.
Ability to maintain confidential information.
Previous Applicants
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