Patient Services Representative, Sr. Lead (Bilingual/Arabic)

PATIENT SERVICES REPRESENTATIVE, SR. LEAD

BILINGUAL/ARABIC

Looking for meaningful work in a vibrant outpatient community practice?

Why Lincoln Community Health Center?

• Federally Qualified Health Center located in Central North Carolina whose mission is to serve the community
• Primary and Preventive Outpatient Health Care
• Community and Quality Focused
• Leadership and Staff Positions
• Primarily weekday business hours Monday-Friday 8am-5pm

OCCUPATIONAL SUMMARY:

Performs a variety of specialized analytical, interviewing and administrative work generally performed in the patient accounting section which includes direct patient contact, collecting and posting of personal patient information to include referrals, payment and insurance data.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Considerable ability to deal tactfully, firmly and courteously with patients. Ability to maintain effective working relationships with other employees. Ability to express ideas clearly and concisely.

EDUCATION REQUIRED:

Graduation from High School supplemented by college courses in Business English, Business Math and accounting preferred. Associate Degree in Business or Accounting desired.

EXPERIENCE REQUIRED:

Two (2) or more years in customer service, sliding scale and FQHC registration with demonstrated self-motivation.

Lincoln Community Health Center, Inc. (LCHC), mission is to provide primary and preventive health care in a courteous, professional, and personalized manner.

Key requirements for any position are our "Core Values":

• Courtesy
• Respect
• Quality
• Accessibility
• Teamwork
• Continuous Improvement
• Accountability

LCHC provides comprehensive, high-quality primary health care to our patients regardless of ability to pay. As a Federally Qualified Health Center (FQHC), we provide health care to all members of our community, including low income, uninsured patients and diverse communities. We screen potential employees to first ensure alignment with our key requirements followed by the requisite position skills set. In doing so staff must be committed to the mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve. Understanding that each individual is unique and recognizing our individual differences.