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Patient Services Supervisor - Combest Central Community Health Center

Texas Tech University

Lubbock, TX

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JOB DETAILS
SKILLS
Budgeting, Calendar Management, Clinical Support, Community Health, Community Support, English Language, Federal Laws and Regulations, Finance, Financial Aid, Health Science, Healthcare, High School Diploma, Insurance, Insurance Claims, Leadership, Maintain Compliance, Medical Office Administration, Medical Records, Multilingual, Operations, Patient Assessment, Patient Care, Patient Education, Record Keeping, Security Policy, Service Delivery, Spanish Language, Staff Requirements, Statistics, Third-Party Payer, Time Management, Training Program, Training/Teaching, Willing to Travel
LOCATION
Lubbock, TX
POSTED
8 days ago

Major/Essential Functions

  • Provides direct support to the Clinic Department Administrator in the oversight of daily clinic operations.
  • Supervises PSS in the scheduling of appointments, patient check-in/check-out processes, and the accurate maintenance of patient records.
  • Develops and maintains the PSS staff schedule in alignment with clinic operations and staffing requirements.
  • Coordinates and monitors training programs for front office staff to ensure competency and consistency in service delivery.
  • Works collaboratively with the finance department to process clinic charges, submit insurance claims, and provide timely responses to patient and insurance provider inquiries while ensuring compliance.
  • Conducts verification of third-party insurance coverage and benefits.
  • Prepares and submits administrative reports as requested by leadership.


Grant Funded?

Yes

Pay Grade Minimum

15.64

Pay Basis

Hourly

Schedule Details

MON - FRI 8am-12pm & 1pm-5pm

Work Location

Lubbock

Preferred Qualifications

  • Experience working in an ambulatory clinic.
  • Bilingual English/Spanish.
  • Experience working with insurance companies.
  • Cash handling experience.
  • Experience scheduling referrals.
  • Two (2) years experience in a supervisory role.


Department

SON Combest Center Lbk

Required Attachments

Resume / CV

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Occasional Duties

Travel to other Combest clinics to provide support.

Shift

Day

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

High School diploma or equivalent and 5 years of experience.

Does this position work in a research laboratory?

No

Navy Enlisted Classification Code

YN, HM

Air Force Specialty Code

3A1X1, 4A0X1

Marine Military Occupational Specialty Code

0111

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.

Introduction

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.


Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:
  • Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
  • Paid Time Off – Including holidays, vacation, sick leave and more
  • Retirement Plans
  • Wellness Programs
  • Certified Mother-Friendly Workplace
Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case-by-case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.

About the Company

T

Texas Tech University

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