Patient Services Technician / Front Desk Receptionist

Central Texas Heart Center
  • Bryan, Texas
  • $16
  • Instant Apply
30+ days ago

Job Description

We are looking for an individual who has previous experience working as a medical receptionist, checking in patients and scheduling appointments. The ideal candidate will be familiar with ECW and demonstrate excellent customer service skills with patients and other staff through a variety of communication platforms.

Must be self-motivated, dependable, organized, and must possess a strong ability to multitask. Must possess adequate computer skills with the ability to efficiently navigate/utilize electronic medical records. Bilingual a plus.

Shift schedule: Mon-Thurs, 7:45-4:45p most days (occasionally 8-5p), and Fri 7:45-12p.

Main duties include:
  • Check patients in promptly and accurately in a fast-paced medical setting.
  • Collect payments from the patient for their balance due, co-payments and/or coinsurance.
  • Ensure information is updated and accurately recorded in patient medical record at each visit (checking ID and insurance).
  • Must have experience and knowledge of different types of insurance benefits/referrals/authorizations.
  • Scanning/indexing documents.
  • Managing multiple doctors’ schedules.
  • Must possess strong oral and written communication skills.
  • Must be detail-oriented, excel at staying organized, and manages down time efficiently.
  • Must be comfortable working in a fast-paced environment.
  • Enjoys working with patients and diffuses situations by providing excellent customer service.
  • Must have working knowledge of balancing daily batches of payments and cash drawer balancing. 
  • Possesses the ability to take directives from various levels of staff and assume responsibility for assignments.
  • Eager to assist across other departments and perform all other duties as assigned.

Benefits:
  • 401 (k) and matching.
  • Health Insurance (paid 100% by employer).
  • Dental insurance.
  • Disability insurance.
  • Vision insurance.
  • Life insurance.
  • Employee assistance program.
  • Paid Time Off.
  • Holiday Pay.
  • 8 hours of Personal Time Off.

Numbers & Facts

LocationBryan, Texas
Salary$16

Skills

  • Calendar Managementunmatched
  • Co-Paymentsunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Electronic Medical Recordsunmatched
  • Insuranceunmatched
  • Medical Office Administrationunmatched
  • Medical Recordsunmatched
  • Medicineunmatched
  • Multilingualunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Patient Assessmentunmatched
  • Patient Careunmatched
  • Presentation/Verbal Skillsunmatched
  • Record Keepingunmatched
  • Vision Planunmatched
  • Writing Skillsunmatched

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