Patient Transportation Specialist

Patient Transportation Specialist (Driver)

Status: Fulltime, Non‑Exempt

Location: Klamath Falls, OR

Reports to: COO

Starting Pay: $18.00 per hour

About the Role

Klamath Health Partnership (KHP) is seeking a reliable and patient‑focused Patient Transportation Specialist (Driver) to support access to care for our community. This position provides safe, timely transportation for patients traveling to KHP clinics, occasional out‑of‑town specialty appointments, and assists with pharmacy and Health‑Related Social Needs (HRSN) deliveries. This role is essential to ensuring patients can receive the care and services they need.

Why Work at KHP

KHP is a mission‑driven, community‑focused organization committed to improving health outcomes for everyone in the Klamath Basin. Employees join a team that values compassion, equity, and high‑quality care. Staff members are supported with training, clear expectations, and a culture that prioritizes teamwork and respect. Working at KHP means making a meaningful difference every day-especially in roles that directly support patient access, like this one.

Key Responsibilities

• Transport patients to and from KHP clinic locations.
• Provide scheduled transportation to specialty clinics outside the area.
• Deliver patient medications as assigned.
• Deliver payments, supplies, or materials related to the HRSN program.
• Follow assigned schedules within the Electronic Health Record (EHR).
• Confirm appointments with patients when needed.
• Navigate routes using maps or GPS tools.
• Maintain cleanliness and basic upkeep of the vehicle interior and exterior.
• Operate KHP vehicles safely and in compliance with traffic laws and organizational policies.
• Protect patient privacy and confidentiality at all times.
• Perform other duties as assigned.

Qualifications

• Current and valid Oregon driver's license with no more than one moving violation in the past 18 months.
• At least six years of licensed driving experience.
• Minimum age of 25 (insurance requirement).
• Ability to lift up to 50 pounds.
• Ability to pass a background check and drug screen.
• Effective communication skills and the ability to work respectfully with a diverse patient population.
• Bilingual skills preferred but not required.

Our Benefits

KHP offers a comprehensive and competitive benefits package designed to support employee well‑being, financial stability, and work‑life balance. Benefits include:

• 100% employer‑paid medical, dental, and vision premiums for employees
• Affordable dependent coverage options
• Generous paid time off, including vacation, sick leave, and paid holidays
• Retirement plan with employer contribution
• Employee Assistance Program (EAP)
• Life and disability insurance
• Professional development and training opportunities
• Mission‑aligned work that directly supports community health

Physical Requirements

This position requires regular walking, talking, bending, lifting, carrying, writing, and hearing. Employees may frequently stand, sit, and use hands for handling or feeling. Vision requirements include close, distance, color, and depth perception, as well as the ability to adjust focus. Reasonable accommodations may be made for individuals with disabilities.