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Patient Transporter, Gerontology
Winston Salem, NC, United States
Job ID: R233471
Shift: 1st
Job Type: Regular
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Department:
38923 Wake Forest University Health Sciences - Gerontology
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
The Patient Transporter provides exceptional hospitality and safe, efficient support to patients by primarily walking ambulatory individuals between PET, MRI, and various lobby or appointment locations across the medical campus. The role also includes assisting with wheelchair transport when needed, requiring the ability to push or pull a loaded wheelchair weighing up to 400 lbs throughout a shift.
The Patient Transporter ensures patients arrive comfortably and on time, maintains a professional and welcoming presence, and communicates effectively with patients, guests, and clinical staff. Additional responsibilities include basic administrative and filing tasks that support departmental operations. This position requires strong customer service skills, the ability to follow oral and written instructions, and the physical stamina to walk for extended periods while assisting patients of diverse ages and needs.
Pay Range
$18.85 - $28.30
JOB SUMMARY
Provides exceptional hospitality service to patients and guests in an attentive, friendly, and efficient manner. Transports patients to and from clinical, ancillary and support areas via wheelchair, stretcher or beds as requested including patients with oxygen tanks, intravenous pumps, drips and special equipment. Other responsibilities include locating, storing, and cleaning departmental equipment.
EDUCATION/EXPERIENCE
High school diploma or GED equivalent. Prior experience in hospital environment, patient care, and transportation preferred.
LICENSURE, CERTIFICATION, and/or REGISTRATION
CPR course required within 30 days of hire.
Completion of Oxygen Training class with certification for administering oxygen required after hire.
ESSENTIAL FUNCTIONS
Transports patients to and from clinical, ancillary and support areas via wheelchair, stretcher or beds.
Maintains a safe environment for patients, self, guests and co-workers.
Knowledgeable of transporting patients with oxygen, intravenous pumps and restraints.
Communicates to team, co-workers, patients and guests in a positive and professional manner.
Takes initiative for performance and professional development.
Knowledgeable of all aspects and functionalities of the Transport Tracking System.
Provides age/developmentally appropriate assistance in accordance with Age/Developmental Specific Care Guidelines for the specific age groups served
SKILLS/QUALIFICATIONS
Good communication skills to interact with patient, guests and clinical staff
Ability to follow oral and written instructions
Requires much walking, lifting and physical exertion
Must be able to walk for long periods
Ability to transport patients to various on-campus locations
Excellent customer service skills
Must demonstrate competence in areas of body mechanics to identify and show proficiency in moving a patient without injury to the patient or individual
WORK ENVIRONMENT
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Benefits and more
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Provides exceptional hospitality service to patients and guests in an attentive, friendly, and efficient manner. Transports patients to and from clinical, ancillary and support areas via wheelchair, stretcher or beds as requested including patients with oxygen tanks, intravenous pumps, drips and special equipment. Other responsibilities include locating, storing, and cleaning departmental equipment.
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